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Precision Automotive Care: a booking website for on-site auto service in San Jose

Precision services cars two ways: in its San Jose shop, and in the parking lots of large Bay Area employers while their staff are at work. Before this site, the business ran on social media only. The site had to book both kinds of customer without mixing them up, and sell the campus program to new employers.

Precision Automotive Care homepage with on-site and in-shop booking options
Homepage. Two clear choices right away: on-site at your campus, or in the shop.

The job

An employee at a partner campus and a walk-in shop customer need different things. One needs their company's service day and a parking lot. The other needs the shop address and hours. Putting both through one generic contact form would mean a phone call to sort out every booking.

So the homepage splits them in the first screen, and each path gets its own form.

  • BusinessOn-site and in-shop auto service
  • LocationSan Jose shop, plus partner campuses around Silicon Valley
  • Before FouroSocial media only. No website and no Google Business Profile.
  • Built onGrowth tier
  • PagesHome with booking, pricing and inspection checklist, plus a corporate partnership page
  • Live siteprecisionautomotivecare.com

A booking form that knows the schedule

Each partner campus has its own service day. When an employee picks their company, the form fills in the campus location and offers only the next available dates on that company's day. Nobody can book a Tuesday for a Thursday campus.

The form also collects the vehicle details and how the customer wants to be reached, so the owner has everything he needs before the car arrives.

Precision Automotive Care on-site booking form with company service days
The on-site booking form. Pick your company and the dates follow.
Precision Automotive Care corporate partnership program page
The corporate partnership page, written for the employer.

A page that sells the program to employers

The campus program grows when a new employer signs on, and that buyer is a facilities or HR manager, not a car owner. They get their own page: what the program is, how the partnership works, the services offered on site, and a partnership inquiry form.

It has its own navigation and a clear way back to the main site, so it reads like a pitch, not a sub-page.

Precision Automotive Care homepage on a phone
Homepage on a phone.

Booking from a phone in the parking lot

Most bookings happen on a phone. On mobile the two booking cards stay at the top, and a call button and a book now button stay on screen while you scroll.

The red and black look is built around the Precision logo,.

Set up to be found on Google

Precision went from no website to a site and a map listing that back each other up. This build included my Search Visibility Setup.

  • Google Search ConsoleVerified, with a sitemap of all 2 pages submitted and read by Google. This is how we see what people search to find the site and catch problems early.
  • Structured dataThe business type, shop address and map coordinates, hours and services, in a format Google can read directly.
  • Google Business ProfileVerified, with the San Jose shop address, hours and the website linked.
  • Bing Webmaster ToolsSet up, so the site is tracked in Bing too, which also feeds Yahoo and DuckDuckGo results.
  • Google AnalyticsInstalled on every page, so the owner can see where visitors come from.

Who this kind of site is for

Any service business with more than one way to buy: mobile and in-shop, residential and commercial, walk-in and scheduled. Split the paths early and give each one a form that asks only what that customer needs to answer.

See who I build for, the published prices, or the rest of our work.

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